About Me

Hello! I am an experienced DITA-XML certified information developer, technical communication specialist, enthusiastic API writer, and an aspiring business analyst.

I intend to write technical content that enhances product quality. I have the ability to create and edit test cases. I am proficient in writing SQL queries, analyzing and creating UML diagrams, and Use Case diagrams.

With 10 years + experience in Technical Writing, I have the capability to grip the knowledge of any domain. I am an expert in gathering relevant information from varied sources to create effective user-friendly documents.

Technical Skills

Writing Assistance Tools

  • XMetaL
  • Arbortext
  • Oxygen
  • Atom
  • Adobe FrameMaker
  • Adobe RoboHelp
  • MadCap Flare
  • Visual Studio Code

    • Version Control Systems

  • GitLab
  • BitBucket
  • GitHub
  • Microsoft Visual Studio Team Foundation Server
  • Perforce
  • Apache Subversion (SVN)
  • Microsoft SharePoint

    • Content Management System (CMS)

  • NICE CXone Expert
  • SDL Knowledge Center




    • Container Tools Knowledge

  • Kubernetes
  • Docker
  • Redhat OpenShift

    • Markup Languages

  • HTML
  • XML
  • Markdown
  • AsciiDoc





    • Image and Video Editing Tools

  • TechSmith Snagit
  • TechSmith Camtasia
  • Ulead PhotoImpact
  • CorelDRAW Paint Shop Pro




    • Static Site Generators

  • MkDocs
  • Docusaurus
  • Jekyll
  • Antora
  • Hugo

    • Public Cloud Knowledge

  • Amazon AWS
  • Micorosft Azure
  • Google Cloud
  • IBM Cloud


    • Authoring Text Formats

  • Rich Text Format
  • Plain Text Format
  • XML Schema






    • Work Management Tools

  • Atlassian Jira
  • Atlassian Confluence







    • Domain Exposure

  • Product Lifecycle Management (PLM)
  • Oil and Natural Gas
  • Digital Banking and Wealth Management
  • Digital Communications
  • Telecommunications
  • Network Automation
  • Data Protection and Data Management

    • Basic Programming Knowledge

  • HTML
  • CSS
  • PHP
  • Java
  • Javascript
  • C
  • C++